Redemption Tips to Get the Most Out of Your Location

• You must have PASSION in what you are doing.
• Clean Location - Mom's know clean, so your location must meet their standards.
• Game Mix - You need the proper game mix to meet your many target markets.
• Prize Selections - Your prizes drive your game income.
• Give them a reason to save tickets and come back for more fun...buy the right prizes!
• Games Need to Work - Your games need to work properly all of the time.
• Make your redemption counter look like a retail store - WOW them!!!
• Your layout must let Mom feel comfortable, that she can spot her kids in an instant.
• Your payout percentage must be at the proper level or the player will walk away.
• Your staff must be helpful and know how each game plays.
• You need a parts department. Keep the needed parts in stock to keep your games working.
• Converse with your customers. They will tell you everything you need to know.
• Market your location to every possible group and organization.
• Make sure everyone leaves with something in their hand.
• You are creating an experience. Make sure it is a lasting one that brings them back.
• Make sure Mom does not wait. If she is unhappy you will not see her back.
• Train all of your employees to have the same sense of PASSION!
  
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