Family Fun Companies Family Fun Companies Family Fun Companies Inc. is a division of J. Richard Oltmann Ent. Inc. 7759 S. Harlem Ave. Burbank, IL. 60459
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Welcome to our redemption counter section. As we are operators of three Family Fun Parks in the Chicago area, we thought it would be a good idea to share with you what we do for our redemption counters.

Our whole goal is to set up our redemption counters to look like retail stores. We want to WOW our customers when they first walk into our facilities - give them something great to play for. Over the many years in operating our parks, we found a formula that works great. Simply put: The better the prizes we offer, the more money we make!!

We have learned over the years that our prizes drive the income of our games. We use licenced product as the perceived value is the greatest. We talk to our customers to see what they want to play for.
We attend shows to see what is hot and what is up and coming. Our buyers source products which make our players want to play more and earn the items of their choice.

The pictures should give you a better idea of the product we use. Feel free to duplicate what we do.
There is no harm in using what works for us and making it work for you. Keep a close eye on how we display the prizes as this is very important. Again, make sure your redemption counter(s) WOW your customers. This keeps them playing and coming back time and time again.


Some key things to remember:
  • Keep your bins/trays full!! There is no room in your counter for half empty trays or ones with three or four items in them.
  • Incorporate board games (Monopoly, Candy Land, Trouble...) to your mix. These are great family games and we sell a ton of them.
  • Use licensed products. People instantly relate to these items and it increases the value of your counter as well as your whole facility.
  • Candy is a great seller and a good margin product. What kid does not like candy?!!
  • Have items for the parents, especially MOM! We have blenders, toasters and the like (see picture) and they sell well for us. It also shows your customers you care about them, not only their children.
  • Find items that say "I love you Mom" and "I love you Dad." These types of products go over extremely well, and it gives the kids a chance to say "Thank You."
    It is amazing to see how many great kids there are out there who will use their tickets to buy these items for their parents.
If you have any questions or comments, please give us a call. We are here to help in any way we
can and we are happy to share our sucess stories. If you have items that work well for you, let us
know. We are all in this together, so lets help each other out.

Stop back again as we will be adding additional pictures and helpful hints.
Thank you.
Jim Chapman (920) 497-6991


Click on any of the thumbnail images below to see a larger picture.
Redemption Pic 1 Redemption Pic 2 Redemption Pic 3 Redemption Pic 4 Redemption Pic 5 Redemption Pic 6
Redemption Pic 7 Redemption Pic 8 Redemption Pic 9 Redemption Pic 10 Redemption Pic 11 Redemption Pic 12
 


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